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Privacy & Data Protection

Data Deletion Request

Courage National Talent Search (CNTS) respects your privacy and provides a transparent process for requesting deletion of personal information stored within our systems.

How to Request Deletion

Parents, guardians, and registered users may request deletion of their personal information at any time by contacting the CNTS support team.

  1. Send an email to support@thecouragelibrary.com
  2. Use the subject line:
    "Data Deletion Request"
  3. Include the following details:
    • Candidate Name
    • CNTS ID (if available)
    • Registered Email Address
    • Registered Mobile Number
  4. Our team will verify ownership of the account before processing the request.

Information Eligible for Deletion

Parent Information

  • • Name
  • • Email Address
  • • Mobile Number

Candidate Information

  • • Candidate Name
  • • Class
  • • School Details
  • • State Information

Portal Data

  • • Registration Records
  • • Dashboard Access Records
  • • Communication Preferences

Information That May Be Retained

Certain information may be retained where required by applicable laws, accounting obligations, fraud prevention requirements, payment reconciliation records, dispute resolution processes, or regulatory compliance obligations.

  • Payment transaction references
  • Audit records
  • Legal compliance records
  • Security logs

Deletion Timeline

Request Received
↓
Identity Verification
↓
Deletion Review
↓
Data Removal
↓
Confirmation Sent
Target Processing Time
Within 30 days of successful verification.

Need Assistance?

Courage National Talent Search (CNTS)
support@thecouragelibrary.com
Official Website

Legal Notice

This Data Deletion Policy applies to all CNTS services, registrations, parent portals, candidate records, and associated communication systems.

CNTS reserves the right to retain information required for legal compliance, security investigations, dispute resolution, and financial recordkeeping as permitted under applicable laws.